Massachusetts Juror Service Website Help
Overview: Juror Service Website Capabilities
This page provides an overview of functions available on the Juror Service website. The website allows summoned jurors to respond to their summons from the Office of Jury Commissioner (OJC). Topics in this overview are:
| Confirm your service | Contact the OJC |
| Postpone your service | Are you qualified to serve? |
| Request a hardship transfer | Steps required to confirm your service |
| Request an FM assistive listening device | Steps required to postpone your service |
| Request a disqualification from your service | Steps required for a hardship transfer |
| Change your address | Steps required to request a listening device |
| Find a courthouse | Steps required to disqualify yourself |
| Print a Confidential Juror Questionnaire | Navigation buttons |
You are able to manage your juror service in the following ways.
Confirm your service
If you are qualified and able to serve on the day for which you have been selected, you can confirm your service for that date.
Postpone your service
If you are qualified to serve as a juror but not able to serve on the day for which you have been selected, you can postpone your service for up to one year from the original date. The OJC automatically approves one postponement request per summons.
Request a hardship transfer
If serving at the courthouse to which you are summoned causes undue hardship, you may request a hardship transfer to another courthouse within the same county. Please note that inconvenience is not an eligible hardship. This transfer may require you to change your date of service if that date is not available at the requested courthouse. The OJC will review all Hardship Transfer requests and approve or deny them.
Request an FM assistive listening device
A FM assistive listening device is an aid to hearing. If you require a listening device for the day of your service, you may request it on the website. Requests for listening devices are granted automatically.
Request a disqualification from your service
There are 10 legal reasons for disqualification from service. If you believe one of these reasons applies to you, you may request a disqualification. You will be required to supply evidence to support your claim. Some reasons require supporting documentation to be sent to the OJC. The OJC will review all disqualification requests and approve or deny them.
Change your address
You can change your address during the initial confirmation process or at any future time. You can also change your address if you have previously confirmed by mail or telephone. Provide an email address if you wish to get email confirmation of any requested changes submitted via the website.
Find a courthouse
You can get information about the courthouse to which you are summoned, including telephone number, driving directions, juror reporting time, and accessibility. You do not have to log in to do this; the information is available from the "Find Courthouse" link on the first page of the website.
Print a Confidential Juror Questionnaire
All jurors are required to complete a Confidential Juror Questionnaire and bring it to the courthouse on the day they report. The website has a downloadable PDF form you can complete and print from your computer. You do not have to log in to do this; the Confidential Juror Questionnaire link is available on the first page of the website.
Contact the OJC
You can report issues directly to the OJC without logging in; select Contact Us to list all methods of contact or Report a problem to send email to the OJC.
Are you qualified to serve?
You are qualified unless you meet one of the following conditions:
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Not a U. S. citizen
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Age 70 or older and you choose not to serve
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Under age 18
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Unable to speak and understand English
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Not residing in the county
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Convicted of a felony within the past seven years, or currently charged with a felony or in custody
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Served jury duty within the last three years, or currently scheduled for state or federal jury duty
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Physical or mental disability certified by a licensed doctor or Christian Science practitioner
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Primary caregiver for a permanently disabled person in the same household, certified by a licensed doctor or Christian Science practitioner
Steps required to confirm your service as it is
Log in, read the welcome information, and on the qualification page (Step1) select I am QUALIFIED. If you need no postponement, listening device, or hardship transfer you can skip the Scheduling page (Step2). Complete the demographic survey (Step3) and enter any change in your address (Step 4). Finally, submit an electronic signature (Step5) to certify that the information you have provided is true to the best of your knowledge.
Steps required to postpone your service
Log in, read the welcome information, and on the qualification page (Step1) select I am QUALIFIED. Next, select Change your date on the Scheduling Your Service page (Step2). On the Calendar page, select a new date. Next, complete the demographic survey (Step3) and enter any change in your address (Step4). Finally, submit an electronic signature (Step5) to certify that the information you have provided is true to the best of your knowledge.
Steps required to request a listening device
Log in, read the welcome information, and on the qualification page (Step1) select I am QUALIFIED. Then select Assistive Listening Device on the Scheduling Your Service page (Step2). Next, complete the demographic survey (Step3) and enter any change in your address (Step4). Finally, submit an electronic signature (Step5) to certify that the information you have provided is true to the best of your knowledge.
Steps required to request a hardship transfer
Log in, read the welcome information, and on the qualification page (Step1) select I am QUALIFIED. Then select Change Court Location - Hardship Only on the Scheduling Your Service page (Step2). On the Hardship Transfer page select another courthouse and explain your reason for requesting a hardship transfer. If the date for which you are scheduled is not available, the Calendar page appears; select a new date. Next, complete the demographic survey (Step3) and enter any change in your address (Step4). Finally, submit an electronic signature (Step5) to certify that the information you have provided is true to the best of your knowledge.
Steps required to disqualify yourself for service
Log in, read the welcome information, and on the qualification page (Step1) click Reasons for Disqualification, read them, and select I am NOT qualified. On the Disqualification Request page (Step2) select the reason and follow the instructions that appear below. Go on to fill in the demographic survey (Step3) and enter any change in your address (Step4). Finally, submit an electronic signature (Step5) to certify that the information you have filled in is true to the best of your knowledge.
Navigation buttons
The Next page button at the bottom of the screen indicates that there are more steps in the current process to complete. It will direct you to the next step in the process. If it is not enabled, then there is information missing on the current page that you must provide before proceeding.
Go back returns you to the previous page.
Clear/Start over cancels your current request, removes all the information you have provided, and returns you to the first page after login.
Logout (at the top of the page) logs you out of the juror status website.
Until you submit the electronic signature, you can always Go back to an earlier page to make changes, or select Clear/Start over to erase all information and return to the welcome page.
If you are not familiar with browser behavior, consult the Navigation Tools on the Browser .
