Boone County emergency calls disrupted by cut fiber line (2024)

Weather Alert

...FLOOD WATCH REMAINS IN EFFECT THROUGH LATE TONIGHT...* WHAT...Flooding caused by excessive rainfall continues to bepossible.* WHERE...Portions of Illinois, including the following areas, BondIL, Calhoun IL, Clinton IL, Fayette IL, Greene IL, Jersey IL,Macoupin IL, Madison IL, Marion IL, Monroe IL, Montgomery IL, PikeIL, Randolph IL, Saint Clair IL and Washington IL and Missouri,including the following areas, Audrain MO, Boone MO, Callaway MO,Cole MO, Crawford MO, Franklin MO, Gasconade MO, Iron MO,Jefferson MO, Lincoln MO, Madison MO, Moniteau MO, Monroe MO,Montgomery MO, Osage MO, Pike MO, Ralls MO, Reynolds MO, SaintCharles MO, Saint Francois MO, Saint Louis City MO, Saint LouisMO, Sainte Genevieve MO, Warren MO and Washington MO.* WHEN...Through late tonight.* IMPACTS...Excessive runoff may result in flooding of rivers,creeks, streams, and other low-lying and flood-prone locations.Creeks and streams may rise out of their banks. Flooding may occurin poor drainage and urban areas.* ADDITIONAL DETAILS...- Several rounds of thunderstorms will be capable of producingheavy rainfall, with between 2 and 5 inches possible. Thisthreat will be heightened for some locations due to the heavyrainfall that fell Friday afternoon and evening.PRECAUTIONARY/PREPAREDNESS ACTIONS...You should monitor later forecasts and be alert for possible FloodWarnings. Those living in areas prone to flooding should be preparedto take action should flooding develop.&&

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  • Maya Oleff, KOMU 8 Digital Producer
  • Updated

Boone County Joint Communications says it stopped receiving 9-1-1 and 3-1-1 non-emergency calls Tuesday due to a phone service disruption.

BCJC stopped receiving calls around 10 a.m. Tuesday, according to a news release. In these cases, 9-1-1 calls were rerouted to the Jefferson City Police Department. Non-emergency calls were rerouted to a set of numbers reserved for such situations.

BCJC's provider, Brightspeed, notified the department that the source of the interruption was a fiber cut in the area, according to a news release. BCJC said the issue remained monitored until Brightspeed crews could respond to the scene and restore the fiber connections.

BCJC staff responded to assist at the Jefferson City Police Department until systems returned to normal around midnight, the release said.

In a Facebook post, Ashland Police Chief Scott Young said he spoke to a citizen who "absolutely needed a police response and did not get one," on Tuesday. Young said the Ashland Police Department plans to follow up on that case.

In case of future disruptions, citizens experiencing an emergency and are unable to reach 9-1-1 should go to the nearest fire station, police department or hospital, BCJC said.

To report an error or typo, email news@komu.com.

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  • 911
  • Emergency
  • Emergency Dispatch
  • Telecommunications
  • 3-1-1

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Weather Alert

...FLOOD WATCH REMAINS IN EFFECT THROUGH LATE TONIGHT...* WHAT...Flooding caused by excessive rainfall continues to bepossible.* WHERE...Portions of Illinois, including the following areas, BondIL, Calhoun IL, Clinton IL, Fayette IL, Greene IL, Jersey IL,Macoupin IL, Madison IL, Marion IL, Monroe IL, Montgomery IL, PikeIL, Randolph IL, Saint Clair IL and Washington IL and Missouri,including the following areas, Audrain MO, Boone MO, Callaway MO,Cole MO, Crawford MO, Franklin MO, Gasconade MO, Iron MO,Jefferson MO, Lincoln MO, Madison MO, Moniteau MO, Monroe MO,Montgomery MO, Osage MO, Pike MO, Ralls MO, Reynolds MO, SaintCharles MO, Saint Francois MO, Saint Louis City MO, Saint LouisMO, Sainte Genevieve MO, Warren MO and Washington MO.* WHEN...Through late tonight.* IMPACTS...Excessive runoff may result in flooding of rivers,creeks, streams, and other low-lying and flood-prone locations.Creeks and streams may rise out of their banks. Flooding may occurin poor drainage and urban areas.* ADDITIONAL DETAILS...- Several rounds of thunderstorms will be capable of producingheavy rainfall, with between 2 and 5 inches possible. Thisthreat will be heightened for some locations due to the heavyrainfall that fell Friday afternoon and evening.PRECAUTIONARY/PREPAREDNESS ACTIONS...You should monitor later forecasts and be alert for possible FloodWarnings. Those living in areas prone to flooding should be preparedto take action should flooding develop.&&

Currently in Columbia

75°F

Partly Cloudy

75°F / 63°F

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Boone County emergency calls disrupted by cut fiber line (2024)

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