Ashley Furniture Homestore in Casa Grande, AZ - Mattress Store Reviews (2024)

FAQs

Can I return a mattress to Ashley? ›

Returns for Mattresses and Foundations

Mattresses and Foundations may only be returned if delivered damaged or later found to be defective. If your mattress or foundation is delivered damaged, contact the customer service number listed in your emailed order confirmation for assistance within 72 hours of delivery.

Is Ashley Furniture good quality? Ashley Furniture sells durable, stylish and affordable furniture for people's homes, outdoor spaces and offices. The company doesn't use solid wood on many of its furnishings, but the engineered wood product the company does use is eco-friendly and can withstand normal wear and tear.

Ashley Home Stores Ltd.

(doing business as Ashley and still known as Ashley Furniture HomeStore in some countries) is an American furniture store chain that sells Ashley Furniture products. Opened in 1997, the chain comprises over 2000 locations worldwide.

Ashley Furniture is headquartered in Arcadia, Wisconsin. The brand manufactures furniture for living rooms, bedrooms, and dining rooms in the USA and distributes it globally. Besides Wisconsin, the brand also has manufacturing facilities in Mississippi, Florida, North Carolina, Pennsylvania, China, and Vietnam.

If you bought the mattress in-store, the retailer will typically send someone to pick it up for you, but you may be charged a fee. If you purchased online, the company will usually arrange for the mattress to be picked up. Once the mattress makes it back to its destination, a refund will be issued.

– Minimum. The amount of time you can take to decide whether the bed is right for you varies widely, depending on the company. Some may give you as little as a week, and others let you test it out for a year before committing. On average, you'll find that the average return policy is about 30 to 120 days.

Costco is an excellent option for those seeking value and peace of mind, while Ashley Furniture may be a better fit if you're looking for specialized pieces with a focus on design and quality.

Started in the 1970s as Arcadia Furniture in the town of the same name, Ashley was originally a hole-in-the-wall producer of cabinets and tables that sold its products through a Chicago-based sales agency called Ashley Furniture Corp.

Ashley Furniture Industries collaborates with business owners from all over the world to maximize profits and minimize expenses. Our global reach and exceptional team have made us the #1 furniture selling brand in the USA for over 17 consecutive years and the largest furniture manufacturer in the world.

Is Ashley furniture made of real wood? ›

Ashley Furniture pieces are made with different types of materials that range in durability, from particle board and poly fiber to solid wood and real leather.

In 2015, Ashley was sourcing around 25% of its products out of China, Wanek said. That was down to 10% 18 months ago, and last year, the company further adjusted sourcing to achieve the current 1.5% of goods subject to tariff. “A year ago, we made a hard decision and disrupted our supply chain,” Wanek said.

— Ashley Home's acquisition of D2C mattress specialist Resident Home creates a combined $2 billion bedding business that will leverage the manufacturing and supply chain capabilities of one of largest furniture and mattress manufacturing operations in world.

The largest furniture company in the U.S. is Berkshire Hathaway with an annual revenue of $302.89 billion in 2022. IKEA is the second largest with an annual revenue of $44.6 billion, followed by Ashley HomeStore with a revenue of $10.3 billion. How many furniture stores are there in the U.S.?

Mattresses can be returned UNOPENED and still sealed but a delivery charge of up to €150 can apply.

All returns for any reason are subject to a 25% restocking fee. The restocking fee is only waived if there is an exchange for an item of equal value or greater, or a store credit. Round trip shipping charges will still apply. Returns are only accepted in their original boxes, and should be unassembled.

Many companies that offer free mattress trials allow customers to donate the mattress if they're not satisfied with their purchase. In other situations, the mattress is thrown away or recycled. Alternatively, some companies might repackage and resell the mattress for a discounted price.

Reach out to the customer support of your mattress's company and issue a claim. It's a good idea to keep your receipt so you have the date of purchase for reference when speaking to representatives. You'll likely need to submit photos of the defective mattress, proof of purchase, or both.